Store Usage Guide
How to Place an Order
If contacting us via WhatsApp, please send a WhatsApp message – our dedicated staff will guide you through the process.
What’s App : +852 56248355
Email : candyaunt@163.com
Delivery Timeframe
We start production immediately after your order is confirmed. Please allow 3–4 weeks for production and delivery. For popular items, we maintain pre-production stock; if your order aligns with our production schedule, delivery can be arranged within 2 weeks.
Ordering Products Not Listed on the Website
Currently, we offer custom production for existing models listed on our website (e.g., Kelly, Birkin) with options for color, leather, and hardware. We do not accommodate production for newly designed items (e.g., Gypsy, Herbag). If you have a product you wish to suggest for development, please submit your proposal through our contact channels – we will review it based on market demand.
Are Your Products Made in the USA?
Our headquarters is located in China, and all products are manufactured domestically. The United States lacks the necessary infrastructure to combat counterfeiting and low-quality goods, making it challenging to consistently produce such high-quality items there.
Payment Methods
Our store accepts the following payment methods:。
- Bank Transfer (Japan only)
- Credit Card Payment
- PayPal
If you have any questions or uncertainties, please feel free to contact us via the channels provided above.。
